Care plans
Boiler cover that doesn’t treat you like an idiot.
Local engineers, fair prices, no scripted call centre. From £12 a month — about the same as one weekly take-away coffee, but rather more useful in February.
Basic
The peace of mind one
Direct debit. Cancel after 12 months.
- Annual boiler service (worth £89)
- 24/7 emergency helpline
- Priority booking — front of the queue
- Live engineer tracker on every visit
- 10% off all hourly call-outs
- Parts & labour for boiler breakdowns
- Plumbing leaks & drains cover
- Central heating system cover
Cover
Most folk pick this one
Direct debit. Cancel after 12 months.
- Annual boiler service (worth £89)
- 24/7 emergency helpline
- Priority booking — front of the queue
- Live engineer tracker on every visit
- 10% off all hourly call-outs
- Parts & labour for boiler breakdowns
- Plumbing leaks & drains cover
- Central heating system cover
Cover+
The whole-home one
Direct debit. Cancel after 12 months.
- Annual boiler service (worth £89)
- 24/7 emergency helpline
- Priority booking — front of the queue
- Live engineer tracker on every visit
- 10% off all hourly call-outs
- Parts & labour for boiler breakdowns
- Plumbing leaks & drains cover
- Central heating system cover (rads, valves, pump)
Side-by-side comparison
| What you get | Basic £12/mo | Cover £18/mo | Cover+ £24/mo |
|---|---|---|---|
| Annual boiler service (worth £89) | ✓ | ✓ | ✓ |
| 24/7 emergency helpline | ✓ | ✓ | ✓ |
| Priority booking — front of the queue | ✓ | ✓ | ✓ |
| Live engineer tracker on every visit | ✓ | ✓ | ✓ |
| 10% off all hourly call-outs | ✓ | ✓ | ✓ |
| Parts & labour for boiler breakdowns | — | ✓ | ✓ |
| Plumbing leaks & drains cover | — | — | ✓ |
| Central heating system cover (rads, valves, pump) | — | — | ✓ |
Frequently asked
Is there a contract?+
It’s a 12-month minimum, then rolls month-to-month. Cancel any time after the first year with one month’s notice — no “exit fees”.
Will my boiler be eligible?+
We cover boilers under 12 years old with a service history. We’ll do a free inspection before you sign up — if anything’s already wrong, we’ll tell you straight rather than enrol you and refuse a claim.
How quickly do you turn up for plan members?+
Plan members go to the top of the queue. Same-day for true emergencies (no heat / no hot water in winter), next-day for everything else.
What’s the parts cap?+
Cover and Cover+ include up to £750 of parts per claim, with no limit on the number of claims per year. The vast majority of repairs come in well under that.
Can I switch from British Gas / HomeServe?+
Yes — and most folk save £10-£20/month doing it. We’ll happily inherit your current cover history if you can give us the latest service record.
Ready to swap from British Gas?
Average new member saves £14/month. Free transfer, no setup fee.