NorthbridgePlumbing & Heating

About Northbridge

A small Manchester firm with a simple promise: turn up when we say.

Northbridge Plumbing & Heating was started in 2009 by Dave Northbridge, ex-British Gas, after one too many customers told him they couldn’t get a straight answer out of his employer. Sixteen years on, we’re still small — three vans, six engineers, one office — because we’d rather know our customers than chase the next postcode.

Gas SafeRegister #485732
Which?Trusted Trader
CIPHEMember 2024
Plumber at work
4.9 / 5

412 verified reviews on Google & Which? Trusted Trader

How we got here

16 years, one philosophy.

We’ve grown slowly on purpose. No franchises, no algorithm dispatch, no script. Just three vans — and Dave still does every survey for jobs over £1,500.

  1. 2003

    Dave qualifies as a gas engineer through the British Gas apprenticeship scheme in Hyde.

  2. 2009

    Dave packs in the day job and starts Northbridge from his Cheetham Hill garage with one van and a flask.

  3. 2014

    Brother-in-law Mick joins, second van on the road. We move into a proper unit on Bridgewater Yard.

  4. 2018

    Awarded Which? Trusted Trader status. Lauren joins to run bookings and stop the chaos in the office.

  5. 2021

    Become Worcester Accredited installers. Care Plans launched after dozens of customers asked.

  6. 2024

    Three vans, six engineers, and 412 five-star reviews. Still small enough that Dave does most surveys himself.

The team

Six folk on the road, one in the office.

Dave Northbridge

Dave Northbridge

Founder & Master Plumber

Gas Safe registered since 2003. Will diagnose your boiler over the phone before you finish describing the noise.

Mick Halsall

Mick Halsall

Senior Heating Engineer

Bathroom-fit specialist. 22 years in the trade. Drives the orange van you’ll see round Salford.

Lauren Northbridge

Lauren Northbridge

Bookings & Operations

Runs the office, the rota, and Dave’s diary. The voice on the other end of 0161 442 0118.

Reviews wall

412 five stars. A few we’re proud of.

“Boiler died on a Sunday. Dave talked me through bleeding the rad on the phone, then was at the door at 7am Monday with the part.”
Hannah W. · Chorlton, M21
“Brilliant team did our family bathroom refit. Came back twice after to tweak the shower at no extra charge.”
Marcus O. · Didsbury, M20
“Booked through the website at 9pm, engineer turned up at the slot they said the next day. CP12 emailed within an hour.”
Priya S. · Salford, M5
“Got three quotes for a powerflush. Northbridge wasn’t the cheapest but the only one who came out and looked first. Worth every penny.”
Tom B. · Stockport, SK4
“Used these for our landlord CP12 inspections on three flats. Lauren in the office is a saint, always finds a slot.”
Emma R. · Sale, M33
“New combi swap done in a day, dust-sheeted everything, made me a brew. Couldn’t fault them.”
Liam K. · Ancoats, M4
“Found a leak under our kitchen floor. Cut the smallest possible hole, fixed it, even patched the floorboards back in. Top blokes.”
Aisha P. · Withington, M20
“Honest as the day is long. Quoted me less than I expected because the part was easier than they thought. Who does that?”
Geoff S. · Stretford, M32

Certifications

Properly registered. Properly insured.

Every engineer on the road carries their Gas Safe ID card. Always ask to see it — from us or anyone else.

Gas Safe Register

Reg. #485732 — annual renewal

Which? Trusted Trader

Member since 2018

CIPHE

Chartered Institute of Plumbing & Heating Engineering

Worcester Accredited

Bosch Group installer

Vaillant Advance

Tier 2 partner

£5m public liability

Renewed annually with Hiscox

Ready to give us a try?

First job is fully refundable if you’re not happy. Genuinely.